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Returns

Find Bearhug returns options here.

Returns Video Explanation

Press play to find out how to return and what your exchange options are. Please access the returns portal here : https://getabearhug.loopreturns.com/#/.

30 Day Free Exchanges

Try any product for 30 days and if the size isn't quite right or you want to swap it for another product you can - free of charge. *refunds are charged a handling fee of £4.95. Access the Returns Portal here : https://getabearhug.loopreturns.com/#/.

How long do I have to return my order?

30 Days - under the Bearhug 30 day free exchanges!. Try any product for 30 days and if the size isn't quite right or you want to swap it for another product you can - free of charge. *refunds are charged a handling fee of £4.95. Access the Returns Po

How do I return my order?

Please access the returns portal here: https://getabearhug.loopreturns.com/#/. If you have any questions, please email [email protected] quoting your order #.

It doesn't fit, can I exchange size?

Yes - with our 30 day free exchanges policy you can try any product for 30 days and if the size isn't quite right or you want to swap it for another product you can - free of charge. *refunds are charged a handling fee of £4.95. Access the Returns Po